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Can't get back on my account

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  • Can't get back on my account

    A little pissed, I had an account before and it keeps telling me an error has occurred and won't let me sign in

  • #2
    There was a data crash in Nov last year where 25% of the accounts were lost. Today it is possible to reconstruct those accounts from the game name. You should contact support to see if you need your account reconstructed or if there is a mess-up with login: support@kingsheadgames.com

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    • #3
      Thank you I messaged them I appreciate you

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      • #4
        my account also something happened, I don't know why, I don't know what....Help!

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        • #5
          ||Big||Boy||, Try to check the email attached to your account for any messages. Or write to Support@kingsheadgames.com with your correct in-game name and the name of the guild you are in as your name includes some unusual characters.

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          • #6
            Thanks Karin,
            How long do I have to wait? I just got a ticket number... In the mean time, I won't be able to do anything at all...

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            • #7
              Most players get a personal respons within 24 hours.

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              • #8
                Originally posted by ||Big||Boy|| View Post
                Thanks Karin,
                How long do I have to wait? I just got a ticket number... In the mean time, I won't be able to do anything at all...
                5 month's till the end of the game 😁

                Im waiting to...a long time 😁 first ticket was in June...

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