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  • missing material

    20x prate run the material I bought did not come

    10x pirate rune open but diamond open 10 x pirate rune

  • #2
    You need to contact Support, https://forum.honorboundgame.com/for...ontact-support

    There is a glitch sometimes when buying packs on android that gives you more diamonds than you should have but not the runes. Support will fix it so the extra diamonds are removed and the missing items are added.

    I recommend using the web shop as the problem will not happen here plus you get 10% off, https://store.honorboundgame.com

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    • #3
      Originally posted by Karin View Post
      You need to contact Support, https://forum.honorboundgame.com/for...ontact-support

      There is a glitch sometimes when buying packs on android that gives you more diamonds than you should have but not the runes. Support will fix it so the extra diamonds are removed and the missing items are added.

      I recommend using the web shop as the problem will not happen here plus you get 10% off, https://store.honorboundgame.com
      I reported to support becauseThe answer comes in 2 days,a very long time

      I can not shop on it https://store.honorboundgame.com because shop prices in dollars my turkish,I am shopping through the turkish lira

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      • #4
        Got it!

        Support does keep an extra eye on the tickets during events. Players can help speed up the process by always being sure to include exact name of profile and attach a screen shot of the receipt if the issue has to do with a purchase.

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