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12/3 Partial Outage

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  • 12/3 Partial Outage

    Hey Folks,

    It looks like this mornings update to turn on Saurian Portal may be resulting in some players failing to be able to battle or pvp.

    We're looking into the issue and should have a patch up shortly, as well as a gratis grant to compensate for the outage

    I'll ping back this thread once we have an update

    Cheers!

    - McG

  • #2
    Thank you for the update and working on the issue so quickly!
    I regret nothing.

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    • #3
      It's proactive steps and enhanced communication like this that are on the path to greatness. I hope the servers can handle our anticipation.
      Device: Samsung Galaxy S6 Edge+
      OS: Android 5.1.1

      HonorBound
      - UnSel Guild - Retired - Wiki
      StormBorn - UnSel Alliance - StormBorn Blog

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      • #4
        Thanks for the feedback

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        • #5
          Hey Guys,

          Things should be resolved here - it looks like the recent content update broke abilities with a few specific characters - causing battle to hang for players who had those heroes in their parties.

          I've rolled back the content patch and we'll do a regression on those abilities before re-releasing it. Can you guys confirm things are back to normal?

          Since this was a pretty significant outage that effected a large number of players for over an hour, we'll put up a gratis grant this afternoon to compensate for the downtime

          Cheers!

          - McG

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          • #6
            yup! everything seems working fine now!thanks for quick resolution mcg!
            Ingame Name:Wolverine18
            Proud Officer of Rise of the Ancients (STORMBORN)
            For applying to RotA >>Click Here<<

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            • #7
              im good in pvp now thank you for the quick resolve!

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              • #8
                Originally posted by McGuirk View Post
                Hey Guys,

                Things should be resolved here - it looks like the recent content update broke abilities with a few specific characters - causing battle to hang for players who had those heroes in their parties.

                I've rolled back the content patch and we'll do a regression on those abilities before re-releasing it. Can you guys confirm things are back to normal?

                Since this was a pretty significant outage that effected a large number of players for over an hour, we'll put up a gratis grant this afternoon to compensate for the downtime

                Cheers!

                - McG
                Back up and running McG thanks

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                • #9
                  Thanx McG! And of course there's a setback, it is the first time I am able to play at the open! My bad, I guess... apologies for jinxes! =D
                  Live, love, laugh! =D

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                  • #10
                    thanks G........

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                    • #11
                      Hey McG can you check the PM i sent you 2 days ago, i have not been able to login since. Thanks

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                      • #12
                        Can you guys confirm things are back to normal?











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                        Fifa 15 coins

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                        • #13
                          Originally posted by Anthony425 View Post
                          Hey McG can you check the PM i sent you 2 days ago, i have not been able to login since. Thanks
                          You should have a response to your ticket waiting for you.
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