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The two types of evaluation processes have their own advantages and disadvantages. Performance evaluation processes that use psychological methods need to be thoroughly researched and examined until they could produce accurate results. Psychological appraisals, on the other hand, are less expensive and can be done in house, consuming hardly any time and resources. The two types of evaluations must be done periodically to be able to guarantee which employees are meeting expectations. Both types of tests must be conducted by qualified individuals who are prompted to give honest feedback to workers
Another important performance evaluation methodologies used today is performance management through metrics and tools . 1 popular metric used is the customer satisfaction index (CSI). Other popular metrics include measures of productivity, staff satisfaction, the ratio of new contracts signed versus present contracts, and client loyalty.
Procedure evaluation process
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