Happy New Year!!

I have recently sent a ticket to support. It was about 4 days ago when I sent the first one. No response. I sent another one two days ago and still no response. The ticket is regarding a failed purchase of a Bone Collector Pack. I recently have gotten active again and have made three purchases through the app store. I have had every one of them fail. Furthermore, the second one that I purchased, I received a response too late and was told that I could try to use the runes in another event or pack. I am worried that this will be the result again, and I am hoping that I can get my runes and diamonds as there is less then 24 hours left for the pack to be up.

There are other concerns that I have in regards to the earlier issue with the runes being used for another pack. The first of which is while I didn't get the runes, I was also not given any of the diamonds, essence refills, or ember refills. Furthermore, my concern is that when I do reply to the thread once again to ask for those runes back, I will get no response, or once again, get the response too late. Lastly, I am concerned that even if I do get a response and the runes, the other previously mentioned resources (diamonds, essence, embers) will not be included.

This all boils down to this question, what should I do? Should I open up yet another ticket? Leave things alone and pray for the best?

Just in case this helps my two ticket numbers are: #760528 and #208592. Both tickets have screenshots for proof of purchase. My account name is Hettar.
I am always happy to support this game as I truly love it, but this is making me really upset as I feel like my money is going nowhere.

Thanks for reading.
~Hettar

Hi Honorbound!

This is what is lined up for January:

Friday 1st: 4 day Solo Bounty (Resource event)
Thursday 7th: 4 day Guild Portal
Friday 15th: 4 day Solo Portal  (Resource event)
Friday 22nd 4 day Guild Bounty
Thursday 28th: 4 day Solo Bounty

The Guild bounty is the last event in HB Champ 9.

Hi Honorbound,

Please welcome:

   

Derrick the Crazed, abilities: Necrotic Cut, Parasitic Spores, Mana Burst

   

The Fledgling, abilities: Arcane Blast, Primal Blow, Spectral Shield

   

King Gard the Shunned, abilities: Blessed Defense, Primal Ward, Siphon Life

   

Madding Wind Protector, abilities: Holy Strike, Blessed Defense, Haste 5

There are mysterious prize boxes for top 6 (4/2/1).

Packs are 10% off in the web shop, https://store.honorboundgame.com

There is a delay with paying out the arena honor bonus. No one has it yet. It's been reported to the devs.

The queen of the centaurus, why can't I upgrade it to the maximum, 3 stars? I upgraded with slime, then I can't upgrade it anymore, I don't understand why

Hi Honorbound!

Please meet:

   

The Weaver, abilities: Mass Regen, Abyssal Invocation, Channel Mana

   

The Secret Keepers, abilities: Inferno, Terra Ward, Mana Infusion

   

Badlands Fighter, abilities: Fire Strike, Rend Armor, Channel Mana

   

The Doctor, abilities: Minor Heal, Blizzard, Inferno 4

Packs are 10% off in the web shop, https://store.honorboundgame.com

T'is that time of the year to call for suggestions to the Allstars 2020 pack! What were the best legendary and mythic heroes from events or packs this past year that others should get a chance to summon or that you missed out on?

The Allstars pack will be out in January as one of the special packs for purchase between events.

With the amount of sub-par (this is being very kind) heroes as prizes lately, how about for Christmas, especially since it’s a pay to play 5 day Bounty that costs many gems, why don’t you let the player base decide what abilities they want on heroes for a change? It doesn’t have to be anything crazy like a wizard with burning chant 4, primal infusion and invocation all in one hero, but at least let us vote on some abilities. Just a thought.

I’d like a hero with Haste 5 and Demoralizing Roar in one toon. The other ability can be whatever.

Hi Honorbound!

Please meet:

   

The Queen of the Centaurs, abilities: Crusader's Chant, Infernal Slash, Furious Roar

   

Maulgrasp Privateer, abilities: Heartpiercer, Spirit Blade, Channel Mana

   

Spiderkin Mutant, abilities: Slice, Necrotic Cut, Mana Infusion
NOTE:  It won't evolve. Despite how it looks, it'll only go to 2*. That it looks like a 3* will be fixed.

   

The Darkrealm Werewolf, abilities: Blessed Defense 5, Poison Strike, Aegis Guard

There are mysterious prize boxes for top 6 (4/2/1).

Packs are 10% off in the web shop, https://store.honorboundgame.com