Yesterday, 10:51 AM
Support should reply within 24 hours. Make sure you received an auto reply with a ticket number. If you didn't, Support didn't get your ticket and you can try one of the other ways to contact them, https://forum.honorboundgame.com/thread-4.html
If you missed a week's bonus, they will add you to a list so you can claim it at the end of the season if you need it.
If you missed a week's bonus, they will add you to a list so you can claim it at the end of the season if you need it.