Hi HonorBound!

The collection prize The Scarlett Grinner has been upgraded to a 3* mythic. The epics in the collection have been reset so what epics you summoned in the past do not count.

You can claim The Scarlet Grinner by adding friends (using their friend codes). You get +1 favor pr day for friends that didn't log in that day and +5 favor for friends that did. You need 400 favors to summon once from the favor collection. To claim the mythic prize once, you have to complete the collection of 10 heroes (you don' need to keep them in your library).

Notice: your favor points now show in your library as Special Summoning Rune. 

IMPORTANT! At this time the old collection that will give you a legendary Scarlet Grinner is still up. You'll want this one that says 'Mythic Grinner'. Also note that while the icon is a rune, it is set up to use favor points.

   

If you aim for a 3* version of The Scarlet Grinner, note the guidelines for evolving a 3* mythic here: http://bb.honorboundgame.com/thread-9.html

   

   

King Gard the Lost, abilities: Blessed Defense, Burning Chant, Furious Roar, Power 387

   

Maria of Mercy, abilities: Primal Infusion, Lunar Ward, Glyph of Focus, Power 319

   

Liashi Guard, abilities: Blessed Defense, Invocation of Spirit, Terra Ward, Power 328

   

Rimeholm Soldier, abilities: Cleave, Burning Chant, Aegis Guard, Power 225

   

Magcryx the Older, abilities: Fire Strike, Fiery Cleave (5), Whirlwind (4), Power 381

   

Sofia the Liberated, abilities: Spirit Blade, Reap, Whirlwind (4), Power 371

   

Go'gath, abilities: Defend, Stalwart Guard, Crusader's Chant (4), Power 319

   

The BeastBird, abilities: Primal Infusion, Empowerment Chant, Mana Burst, Power 283

   

The Lord of Ordonfell, abilities: Fiery Cleave, Terra Ward, Deep Slash, Power 387

   

Valla the Eccentric, abilities: Deadly Poison, Terra's Curse Chant, Mana Infusion, Power 319

   

Borgarisjaki, abilities: Heartpiercer, Inferno, Slow, Power 328

   

The Crystal Singer, abilities: Infernal Slash, Empowerment Chant, Prismatic Net, Power 321

   

Ixa’taca the Sunblessed, abilities: Siphon Life, Primal Invocation, Chant of Empowerment, Power 387

   

Jay the G, abilities: Burning Chant, Aegis Guard, Mana Infusion, Power 319

   

The Spirit of Oblivion, abilities: Spirit Blade, Blizzard, Haste (4), Power 328

   

Rebel Captain, abilities: Ice Arrow, Barbed Arrow (5), Frozen Venom (4), Power 317

Hi HonorBound!

As we all know, you can't remove a commander from your account. But Support can help with removing the commanders listed below (the ones that cannot be summoned).

You must write to support@honorboundgame.com from the email that is registered as login for the account.
- include your account name and the exact names (copied from the list below) of the commanders you want removed.
- Support will ask for your confirmation before the commanders are removed. Once you have confirmed, the commanders will be gone for good.

Commanders that can be removed are the following:

Mythic:
Maerlgorl the Vicious
Paracelsus the Equestrian
Fero Fireblade
Vicious Gladiator
Arena Challenger
Asric the Crusader-King
Lord of the Pirates
The Enraged Baronet
Kalsor the Ultimate
Decimus
Gyre the Undefeated

Legendary:
The King Returned
Aya Fist-of-Endings
Deadrei Cointaker
The Maker
The Reclaimer
Admiral Kundek
Wendigo

Epic:
The Baronet
Kalsor the Avatar
The Unchained
Brunol the Returned
Mizz Blackheart
Kyo Fang-Of-Vengeance

Contact Support at email support@honorboundgame.com to get name change or have account cleared of multiple logins. Support will make a copy of your account and close the old one.

1) You must write to support@honorboundgame.com from the email that is registered as login for the old account.
2) You must have made a new account and registered it with an email. Also include the exact name of your old account.
3) Your arena honor will be set to zero when the account is copied.
4) The original account will be disabled.
5) Support has the right to reject offensive names.

Please note that name changes may have longer process time than usual, depending on how busy Support is.

If you have issues with your game and need to contact Support, this is how:

1) In-game: arrow over to the left, the gear icon, 'Contact Us'
2) Website: honorboundgame.com/support
3) Email: support@honorboundgame.com

When you receive an automated reply with a ticket number, your ticket has been registered. 
Please make sure to include your exact game name in your ticket for faster process.
The automated reply has guidelines for how you can help speed up the process if your issue has to do waith a failed purchase. 
If you have problems logging in, be aware that both login and password is case-sensitive.

There is a Paypal web shop at: https://store.honorboundgame.com

Buying through that gives you a 10% discount. 

What you need:

• A Paypal account
  
  
• The exact user name to receive the pack. I recommend going to Settings / Contact Us and copying the account name shown in the draft mail.
  

• You get a discount.
  
  
• If you live outside of the US and play on ios you save the high exchange rate.
  
  
• If you want to gift a pack to another player, you can do so.
  
  
• You get the full choice of packs that are active in the game. So if you know there is a $20 pack up that you want and your account only gets offered the $100 one, you can go to the web shop instead.
  

You find the latest version of Terms of Service here: http://www.honorboundgame.com/tos.html

It is the player's own responsibility to be familiar with it and make sure he/she complies with it.