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iPad Pro and iPhone X issue
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04-29-2019, 10:37 AM
After the client update to accomodate ios12, there is now a resolution issue with iPad Pro. I can't say if it is all models of iPad Pro but those who experience green bars top and bottom and limited access to some of the functions need a new client update to fix this. There is also still an issue with iPhone X and higher.
The problem has been reported. I have no time line.
04-06-2020, 09:14 PM
Same problem on iPhone XS max on the last event with green bars in quest screen! I had to play on my iPad air (12.4.5)...
05-27-2020, 04:25 AM
Good morning Karin!
Are there any news on the aforementioned client update? This screen bug is killing us newer iPhone / iPad owners!.. Please tell your techs to give it first priority! Thank u in advance!
05-27-2020, 05:49 AM
The last report I had is that they are trying to find ways to change the resolution without breaking the game code. Apparently not an easy task.
11-23-2020, 08:26 AM
(05-27-2020, 05:49 AM)Karin Wrote: The last report I had is that they are trying to find ways to change the resolution without breaking the game code. Apparently not an easy task. Good morning Karin! There are bout 6 months since we talked about the major problem we iPhone XS - XS Max & iPad Pro owners face with our game concerning Battle map & Research option screens... so where are we now? Are we expecting any good news about it? I'm forced to choose hybrid solutions as Bluestacks on my PC but I'm telling you this NOT an easy and convenient option... P.S. On other games or even Youtube videos exist a selection of compressing screen's vertical sides and make it more squared. Looks a bit smaller but makes the job just fine with all the details intact! 
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